Shipping Policy


At IKWear, we are committed to delivering your order quickly, safely, and efficiently. Please review our shipping policy before placing your order.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • During sales, festive seasons, or promotional events, processing times may be slightly longer due to higher order volumes.

Delivery Across Pakistan

We deliver nationwide through trusted courier partners.

Estimated Delivery Times:

  • Major Cities: 2–4 business days
  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location and courier operations.

International Shipping

We also ship internationally to selected countries.

  • Estimated delivery time: 7–15 business days.
  • International customers are responsible for any customs duties, taxes, or import charges imposed by their country's customs authorities.

Shipping Charges

Shipping charges are calculated during checkout based on your delivery location.

From time to time, IKWear may offer Free Shipping promotions, which will be announced on our website and social media platforms.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email or SMS containing your tracking number and courier details, allowing you to monitor your shipment.

Delivery Attempts

Please ensure that someone is available to receive your order at the provided shipping address. If delivery cannot be completed after multiple attempts, the package may be returned to us, and additional shipping charges may apply for reshipment.

Delivery Delays

While we aim to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Public holidays
  • Extreme weather conditions
  • Courier service disruptions
  • Remote delivery locations
  • Unexpected operational delays

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure your shipping address, phone number, and email address are accurate when placing your order.

IKWear is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged or Missing Packages

If your order arrives damaged or if any item is missing, please contact our customer support within 48 hours of delivery. Include your order number along with clear photographs of the package and product so we can investigate and resolve the issue promptly.

Need Assistance?

If you have any questions about shipping, delivery times, or your order status, our customer support team is always happy to help. Please contact us through our Contact Us page or our official customer support channels.